Data Center Managed Services
Our Services
Why choose BITS for managed data center services?
With over 25 years of experience in IT Operations, BITS is well-positioned to provide data center managed services that can help organizations succeed in the new era. By combining the right people, processes, and enabling tools, BITS can help organizations achieve their goals of efficiency, effectiveness, and resiliency.
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Data Center Managed Services Includes
Providing end-to-end data center management services is critical to ensuring that business operations are running optimally around the clock. Here are some ways in which we monitor and manage your end-to-end data center environment 24x7x365
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Data Center Managed Services
Frequently Asked Questions
What are data center managed services?
Data center managed services refer to outsourced solutions that encompass the monitoring, administration, and maintenance of a company's data center infrastructure. These services are typically provided by specialized service providers who take responsibility for the efficient operation of the data center.
What services are included in data center managed services?
Data center managed services can include a range of services, such as:24/7 monitoring and management of data center infrastructure.
Network monitoring and optimization.
Server and storage management.
Backup and disaster recovery solutions.
Security management, including firewalls, intrusion detection, and prevention systems.
Virtualization and cloud management.
Patch management and software updates.
Capacity planning and scalability management.
Performance monitoring and optimization.
Asset and inventory management.
What are the benefits of using data center managed services?
Some key benefits of utilizing data center managed services include:Expertise: Access to specialized skills and knowledge from experienced professionals.
Cost savings: Reduced operational costs and capital expenditure by outsourcing infrastructure management.
Focus on core business: Allows businesses to concentrate on their core competencies rather than data center management.
Enhanced reliability: 24/7 monitoring and management ensure high availability and minimal downtime.
Scalability: The ability to quickly scale up or down based on business requirements.
Security: Robust security measures and best practices to protect data and infrastructure.
Disaster recovery: Implementing reliable backup and recovery solutions to minimize data loss and downtime.
How can data center managed services improve security?
Data center managed services enhance security through various measures, such as:Firewalls and network security: Implementing robust firewalls and intrusion detection/prevention systems to safeguard the network.
Security patching and updates: Regular application of security patches and updates to keep systems protected against vulnerabilities.
Access controls: Managing user access rights and implementing strong authentication mechanisms.
Physical security: Implementing physical security measures, such as surveillance systems and restricted access controls.
Threat monitoring and response: Continuous monitoring for security threats and timely response to mitigate risks.
Compliance management: Ensuring adherence to industry-specific regulations and standards.
Disaster recovery and backups: Implementing backup and recovery solutions to protect data in case of incidents or data loss.
Are data center managed services suitable for small businesses?
Yes, data center managed services can be beneficial for small businesses. By outsourcing data center management, small businesses can leverage the expertise and resources of service providers, allowing them to focus on their core business activities without the need to invest heavily in infrastructure and skilled personnel. Managed services also provide scalability, cost savings, and enhanced security measures, which can be particularly advantageous for small businesses with limited resources.
How do data center managed services ensure uptime and reliability?
Data center managed services ensure uptime and reliability through the following methods:24/7 monitoring: Continuous monitoring of the data center infrastructure to detect and resolve issues proactively.
Redundancy: Implementing redundant systems and components to minimize the impact of hardware or software failures.
Regular maintenance: Conducting scheduled maintenance activities to keep the infrastructure running smoothly.
Performance optimization: Monitoring and optimizing network, servers, and storage systems to ensure optimal performance.
Disaster recovery planning: Developing comprehensive disaster recovery plans and backup strategies to minimize downtime in case of unexpected events.
SLAs (Service Level Agreements): Service providers often offer SLAs with guaranteed uptime and response times to ensure accountability and reliability.
What should I consider when choosing a data center managed services provider?
When selecting a data center managed services provider, consider the following factors:Expertise and experience: Look for providers with a proven track record in managing data centers and relevant industry certifications.
Scalability: Ensure that the provider can scale their services to meet your future needs as your business grows.
Security measures: Evaluate the provider's security protocols, certifications, and compliance with industry standards.
Service level agreements (SLAs): Review the SLAs to understand the level of service, uptime guarantees, and support response times.
Cost and value: Assess the pricing structure and compare it with the services and value offered by other providers.
References and customer reviews: Seek feedback from existing clients or review testimonials to gauge the provider's reputation.
Support and communication: Evaluate the provider's support capabilities, response times, and communication channels.
How do data center managed services integrate with cloud computing?
Data center managed services can integrate with cloud computing by providing services that extend into the cloud environment. This can include managing and monitoring cloud infrastructure, optimizing cloud resources, ensuring security and compliance, and facilitating hybrid cloud deployments. Managed service providers often have expertise in cloud platforms and can assist businesses in designing, implementing, and managing their cloud-based solutions, allowing for seamless integration between on-premises data centers and cloud environments.
Can data center managed services help with compliance and regulatory requirements?
Yes, data center managed services can assist with compliance and regulatory requirements by implementing appropriate security measures, conducting regular audits, and ensuring adherence to relevant industry-specific standards. Managed service providers often have experience in handling compliance issues and can help businesses establish and maintain a compliant environment. This includes activities such as implementing security controls, monitoring and reporting on compliance metrics, and assisting with audits or certifications.
How can data center managed services support disaster recovery?
Data center managed services can provide robust disaster recovery solutions by implementing backup strategies, replicating data to off-site locations, and conducting regular recovery testing. They can assist in developing comprehensive disaster recovery plans, defining recovery time objectives (RTO) and recovery point objectives (RPO), and ensuring that critical data and applications are protected. Managed service providers also have the expertise to quickly restore services in the event of a disaster, minimizing downtime and data loss.
