Contact center : managed helpdesk
Enrich customer experiences
‘Amazon Connect’ of Bits
Bits strives to champion the borderless digital customer experience. We deliver Amazon Connect in a completely different dimension forged globally with our best-in-class network and complementary voice services. We have partnered globally with the best in the market to deliver dynamic interactions for customers. Our expertise in enterprise integrations and AI will ensure that customers adopting Amazon Connect have a great experience!
Why choose Bits?
Create a new profit center
Increase customer retention and boost sales through a personalized, fun and innovative experience.
Form experiences
Empower your customers’ agents with contextual information, improving first contact resolution, reducing the need for repetitive tasks and improving workforce productivity.
Retain customers
Leverage AI-enabled capabilities to enable customer self-service, personalize experiences and increase customer loyalty and lifetime value.
Go to market faster with global presence
Break free from the limitations of on-premise systems with a cloud-born contact center. With simplified licensing, as well as existing telecom integrations, we can help you reduce your total cost of ownership and get you up and running quickly.
Experience that matters
Rely on 24/7 support with personalized and professional services from a trained team of more than 4,000 experts in five service contact centers around the world for assessment, design, delivery and support.
Connect instantly with customers
The customer support platform designed by Tata Communications helps you provide better customer interaction and a more engaging user experience. In addition to improving visual engagement, we also ensure powerful communication capabilities for your websites and applications, giving your brand a distinctive image. Our real-time customer support platforms around the world allow companies seamless global coverage and connect with customers using the integrated application without much interruption.
Resources
BitsFortigate Price
Fortigate Price Fortigate Price: Everything You Need to Know In today’s digital world, network security isn’t just a luxury; it’s a necessity. …
